Facebook, Instagram, WhatsApp and Messenger down: Live updates as social media crashes – WalesOnline

Facebook, WhatsApp, Instagram and Messenger have crashed and are offline.

The issue issue is affecting desktop, mobile phone and app users.

According to DownDetector, the issues started at around 16.44 BST (11.44 ET), and are affecting users globally. Soon after the first report came through, the hashtag #facebookdown was trending on Twitter, with users worldwide reporting issues connecting.

Tens of thousands of WhatsApp users reported issues using the global instant messaging service while Mark Zuckerberg’s social giant Facebook has also been struggling, with tens of thousands of users also reporting issues there. Messenger and Instagram, which are also owned by Facebook, are also down.

Users attempting to access Facebook are being shown a message saying the site ‘can’t be reached’, while sister site Instagram is currently displaying a ‘5xx Server Error.’ The mobile apps for the platforms are also down and failing to load new content. WhatsApp Web, the desktop version of the messaging app, is currently showing a ‘Computer not connected’ message.

Facebook’s communications executive Andy Stone has tweeted this afternoon to say the social media giant is aware of the current issues and is “working to get things back to normal.”

“We’re aware that some people are having trouble accessing our apps and products,” he wrote on Twitter. “We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”

The official Twitter account for the Facebook App has put out the same message as Mr Stone. Representatives for Instagram and WhatsApp are yet to issue any further update on their outages.

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